Other

InterGlobe Technology Quotient Pvt. Ltd.

Investment Details

Investor Type
Other

Asset Class Focus

Stage Focus

Geographical Focus
India, Maldives, Sri Lanka, Bhutan

Industries Focus

  • Real Estate
  • Education
  • Hospitality
  • Aviation
  • Travel Technology

Investor Details Founded: 1989

InterGlobe Technology Quotient Pvt. Ltd. (ITQ) is a prominent distributor of Travelport in six markets across the Asia Pacific region, including India, Sri Lanka, Maldives, and Bhutan. Headquartered in Gurgaon, India, ITQ specializes in providing advanced travel technology solutions and training for the civil aviation sector. The company operates in the travel and aviation industry, serving travel agencies, airlines, and educational institutions. ITQ's business model revolves around distributing Travelport's technology products, offering simulation training through its joint venture with CAE Inc., and providing aircraft maintenance engineering education via its DGCA-approved school. Revenue is generated through the sale of technology solutions, training programs, and educational courses. ITQ also manages real estate portfolios and funds through its InterGlobe Real Estate division. Additionally, the company has a significant presence in the hospitality sector through its joint venture with Accor Hotels, developing the 'ibis' network of hotels in India, Nepal, and Sri Lanka.

Established in 1989, ITQ has been at the forefront of modernizing travel retailing by offering user-friendly platforms designed specifically for travel agencies, making travel retailing faster and easier. The company provides comprehensive support through the MyTravelport knowledge portal, chatbots, and expert assistance, ensuring clients receive the help they need. ITQ conducts research to understand consumer expectations, focusing on delivering intuitive and frictionless digital experiences in travel retailing. The company equips travel agencies with tools to create memorable journeys for travelers, enhancing overall customer satisfaction.

With a network reach in nearly 400 cities, ITQ operates 20 dedicated offices and 14 regional offices, reaching out to over 36,000 agency terminals. The company has a nationalized service center and 16 training centers with state-of-the-art infrastructure and facilities matching international standards. ITQ has received several accolades, including the 'Most Professional GDS' award for Travelport Smartpoint (Galileo) at the Global Star Awards 2018, the 'Most Outstanding Travel Technology Provider' award at the 3rd Travel & Hospitality Awards, and the 'Best GDS' title at the South India Travel Awards 2018. These achievements underscore ITQ's commitment to innovation and excellence in the travel technology industry.

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