Last updated November 5, 2025
We aim to ensure our customers have a clear understanding of the information products they purchase. However, due to the nature of our digital offerings—downloadable investor profiles and lists—refunds or returns are generally not available. Please review this policy carefully before completing your purchase.
All purchases of downloadable investor profiles and investor lists are final. Once a profile or list has been purchased and made available for download or access, the transaction is considered complete and non-refundable.
Each profile contains varying levels of contact information such as website, telephone, email, and LinkedIn URL. The completeness of each profile may differ. Pricing reflects the level of available information, and we do not guarantee that every data field will be complete or accurate. By purchasing, customers acknowledge and accept this variability.
To help customers make informed purchasing decisions, we provide descriptive previews and summaries of our investor profiles and lists. Customers are encouraged to review these details carefully before making a purchase. Purchases made based on incomplete or inaccurate assumptions about data completeness are not eligible for refund.
We make reasonable efforts to ensure that the information provided in each investor profile or list is accurate and current at the time of publication. However, we do not warrant or guarantee the accuracy, completeness, or continued validity of any information. Data may become outdated over time, and we do not offer refunds based on such changes or perceived incompleteness.
If customers encounter technical issues accessing their purchased downloads, please contact our support team at info@investorlist.com. We will promptly assist in resolving access-related problems to ensure you receive your purchased files.
In cases of accidental duplicate purchases or errors in transaction processing, customers should contact our support team within 24 hours at info@investorlist.com. We will review the case and may, at our discretion, issue a store credit or replacement file.
If customers suspect unauthorized access to their purchased profiles or lists, they should contact us immediately at info@investorlist.com. We will investigate and take appropriate steps to protect the customer's account and data integrity.
We reserve the right to update or modify this refund policy at any time without prior notice. Updates become effective immediately upon posting to our website. Customers are encouraged to review this policy periodically.
By purchasing any investor profile or list from our website, customers acknowledge that they have read, understood, and agreed to the terms of this refund policy.
For any questions or concerns regarding our refund policy, please contact us at info@investorlist.com. We are happy to assist and clarify.
Kjoller DMCC
Saba Tower 1
Office 2502
Dubai, JLT
United Arab Emirates
info@investorlist.com
